Guidance & Support
To access the ERP you can use the link below:
https://ubw.unit4cloud.com/uk_sh1_prod_web
If the above link does not work please use copy and paste.
General Functionality in the ERP
Here you can find some assistance in basic navigation of Unit4 ERP
Tour of the ERP Home Employee Dashboard
For guidance and support:
- See eLearning material on Leap into Learning, for easy to follow videos - see document attached entitled 'Viewing an eLearning Course'.
- If you do not have a login for Leap into Learning please email leap@shropshire.gov.uk
- "How to" videos on YouTube
If you have a query regarding not being able to access the system please email ict.support@shropshire.gov.uk with the following information:
- User Name
- E-mail address you are logging on with
- Any other information about how you cannot log into the system including error message
If you have a Finance query please email one of the below:
- For Purchase ledger queries please email purchaseledger@shropshire.gov.uk
- For Sales to Cash queries please email salesledger@shropshire.gov.uk
- For Revenue Monitoring queries please contact your finance business partner
- For Capital Project Monitoring queries please email michaela.probert@shropshire.gov.uk
If you have a Payroll query: payroll.notifications@shropshire.gov.uk
- For Absence payments
- For Continuous service queries
- For Expenses queries
- For NI/Tax Code queries
- For general salary queries
If you have a HR query: ask.HR@shropshire.gov.uk
- For Annual leave queries
- For Work schedules queries
- For contractual/policy queries
If you have a training or guidance related query please email the ERP Training Officer on Katie.Dawson@shropshire.gov.uk
If you have a system related query please email the system admin team: ERP@shropshire.gov.uk or call 01743 253030
To contact the Team with any suggestions for improvements to the ERP, click here
Documents
- Business World Supplier Identifier (xlsx)
- Coding Slip (docx)
- How Do I Create A Recurring Payment In Business World (docx)
- Viewing An Elearning Course (docx)
- Payment Request Form AC1 (docx)
- Product Masterfile (xlsx)
- Shropshire New Supplier Creation Form (docx)
- Sundry Supplier Payment Details Form (docx)
- Business World User Guide HR For Schools (pdf)
- Business World User Guide Sales Ordering For Schools (pdf)
- Business World User Guide Requisitioning For Schools (pdf)
- Logging Into Business World For Schools (pdf)
- SAMIS To BW Chart Of Accounts Mapping (xlsx)
- Access Payslip On Mobile Device (pdf)
- QA Payslips (docx)
- Invoice Status Enquiry Guidance (1) (docx)
- Invoice Status Enquiry And Open And Historic Guidance (docx)
- Incident Form Authoriser Guidance V2 Schools (docx)
- Manual Payment Request Form (docx)
- Updated Income Product List As Of 10719 (xlsx)
- Business World HR Form Guide Contractual Change Form Sept 2019 (pdf)
- Business World HR Form Guide Leaver Form Administrator To Complete Sept 2019 (pdf)
- Business World HR Form Guide Leaver Form Resource To Complete Sept 2019 (pdf)
- Business World HR Form Guide New Starter Form Sept 2019 (pdf)
- Business World HR Form Guide Transfer Within Team Form Sept 2019 FINAL (pdf)
- Business World HR How To Check The Status Of Submitted Forms In The Workflow Process Sept 2019 FINAL (pdf)
- Business World HR How To Report On Fixed Term Contract End Dates Sept 2019 FINAL (pdf)
- Business World HR How To View The School Establishment In BW Sept 2019 FINAL (pdf)
- Business World User Guide Budget Managers For Schools (pdf)
- How To Raise A Requisition In Unit4 Business World V3 (docx)
- NEW IMPREST CLAIM FORM 310322 (xlsm)
- Occupational Health Printout Manager Guidance (pdf)